Thank you for supporting our small business! While all sales are considered final, please reach out over email at mindwatercoffeecompany@gmail.com if you are disappointed after receiving your order. We would love to learn from our mistakes and know what we can do better in the future to make you happy.

Do you offer gift cards? Coffee is our favorite gift, too! Gift cards are available for purchase on the product page in various dollar amounts.

Do you provide gift wrapping or personalized notes? We'd love to help make your order a gift for someone special! Please reach out via email at mindwatercoffeecompany@gmail.com if you want to include a personalized note.

The back of my bag recommends a 1:15 coffee to water ratio. What does that mean?

For optimal flavor and aroma, we recommend using 1 gram of coffee for every 15 grams of water. Weighing out the coffee and water using this ratio helps prevent a disappointing watery or overly powerful brew. For the perfect cup for one person, start off with 20g of coffee and 300g of water. Adjust up or down from there using the 1:15 ratio according to your individual preference for brew strength. Enjoy your morning with mindwater!

Refer to Subscription FAQ for common FAQ around our subscription products. If you have any other questions not listed here, please feel free to reach out via instagram @mindwatercoffee or at mindwatercoffeecompany@gmail.com