Where do you source your coffee beans?

Are your beans fair trade, organic, or sustainably grown?

How fresh is the coffee when I receive it?

Are your coffees flavored with natural or artificial ingredients?

Do you offer ground coffee, whole beans, or pods?

How long does shipping take?

Do you ship internationally?

Can I track my order?

Do you offer free shipping or discounts on bulk orders?

Can I change or cancel my order after placing it?

What grind size should I choose for my brewing method?

How should I store my coffee to keep it fresh?

Do you provide brewing guides or recommendations?

What’s the shelf life of your coffee?

Do you accept returns? (for food: usually no, but damaged/incorrect items replaced)

What should I do if my package arrives damaged?

Can I get a refund if I don’t like the taste?

Do you offer gift cards?

Can I send coffee as a gift to someone else?

Do you provide gift wrapping or personalized notes?

How do you support farmers and communities where your coffee is sourced?

What steps do you take to be eco-friendly (packaging, sourcing, etc.)?